I was at Lake Fork taking my son fishing a few days after his chemo treatments. My Mercury was dead in the water the minute we put it in the water. Mike in service was outstanding in dropping what he was doing to get the problem researched, fixed and we were ready to go within 6 hours. Price was reasonable and service was outstanding! He even repaired my live well pumps that have leaked ever since I got my Ranger 520. I didn't even ask him to do this I just asked him how I could stop them from leaking. He took the lead and fixed me up! Thanks again for a great experience and getting us back on the lake!
Since purchasing my Ranger Comanche Z520 from Diamond Sports and using their service department I have been totally satisfied. They contact Ranger for warranty issues quickly and always work with me to get any repair and maintenance problems resolved to my satisfaction. I recommend Diamond Sports if you are in the market for a boat or just for service.
I've bought two new Rangers from Diamond Sports. Nothing but a great experience both times. Their service after the sale is outstanding. Would not hesitate to recommend Ben/Fred to anyone interested in a boat. They'll take care of you and treat you like family.
I bought a Ranger z520 at a dealer in Longview and after numerous trips there for a leak they said that they could not fix it and even said it was fixed when it wasn't and implied that i led to them, A total of 4 trips 9 days and 220 miles each time , I called Diamond and they fixed it in one day and then have done warranty work for me in the most professional manner- needless to say the longview dealer lost my business- these folks are tops and have top service people.
Customer service is top-notch. I will continue to drive the 2 1/2 hours to get my boat serviced. Looking forward to purchasing my new boat from them.